About the Hospital
Located in Ames, Iowa, Mary Greeley Medical Center (MGMC) is a 220-bed, multi-specialty hospital serving a diverse population, including a large university community and a significant retiree population. As a stroke-accredited facility, MGMC required consistent neurology coverage to maintain its accreditation and provide timely care for stroke patients. Additionally, the hospital faced challenges in providing nephrology services due to the small number of nephrologists on staff and the increasing demand for both inpatient and outpatient services.
The Challenge
MGMC faced several challenges in maintaining tele-neurology services with the prior vendor. The primary issues were the administrative burden of credentialing a large number of rotating physicians, which caused confusion
among staff and compromised continuity of care. With nephrology, the small number of specialists resulted in an unsustainable on-call schedule, leading to physician burnout and the risk of losing valuable providers. The hospital needed a solution that would provide consistent, high-quality care without overburdening their existing physicians.
The Solution
Benefits & Outcomes
- Consistent, Reliable Coverage
- Improved Continuity of Care
- Reduced Administrative Burden
